Everything is ops
Whether you need a junior ops manager from one day a week or a new content moderation centre set up in Kenya, we've got the passionate operations specialists who've done it before and can't wait to do it again
I hired four marketers before I realised I had an ops problem
Every hire I made wanted to spend six weeks redesigning the website and implementing a new strategy. But it never made a difference.
Until I realised, I didn't need more marketers, I need an ops person. A problem solver to roll up their sleeves and make sure that the tasks got done, on time every time.
Dan Hully
Founder
Whatever your ops needs, we make it happen
Operations manager
Your flexible generalist, passionate about solving problems and getting it done
Project management
Problem solving
Support with hiring and sales rythms
UK or remote
from £2,000 p/m
Executive assistant
Your right hand for the day-to-day: taking care of admin so you don't have to
Calendar and inbox management
Action tracking and follow up
Travel and meeting room booking
UK or remote
From £1,000 p/m
Customer success
Stops churn before it happens and grows every account.
Customer onboarding and offboarding
Monitors churn and renewals
Follows and builds email / chat flows
UK or remote
From 2,000 p/m
All underpinned by the Redway OS
From working with 100s of startups, and building from 0 to exit, we've developed the optimal operating system for UK founders.
The system draws on EoS™, Scaling Up™ and Patrick Lencioni and redesigns for UK culture and employment law.
It's a system of tools and frameworks, not a rigid one size fits all approach. There are four major elements: